An open letter to Comcast On Demand
Dear Comcast On Demand:
Every time I turn on my TV's On Demand I am startled by the loud, annoying music you use. You know the music I'm talking about. It's not only slightly aggressive, but also way too repetitive. By repetitive, I mean it's the only music you use. Perhaps something a little more mellow, or perhaps (even better) no music at all. When the On Demand screen appears, I know I'm using On Demand, I don't need the music to remind me, oh, and kind of scare my children too. I love the On Demand service, having quick access to Thomas the Train is essential in my home. I just don't like freaking out my kids every time I flick the switch (err, hit the button).
What do you say Comcast? Will you take care of this little matter for me? I'd really appreciate it.
Sincerely,
Dave Delaney
6 comments:
Dave, I feel your pain.
http://www.rexblog.com/2007/04/23/16825/
Comcast on-demand has the worst user-interface ever conceived. The music is so loud, my TV's speakers thump when I turn it on.
Thanks for commenting Rex. It's nice to know I'm not alone. On-demand scares the poop out of my children when I turn it on.
Seriously*, we've been going through way more diapers since we got it.
Cheers,
Dave
*Not seriously.
The interface for the entire Comcast box is bad. From the OnDemand, to the DVR, to the regular guide. Advertising on the guide on a service for which I am already paying? That's just obnoxious.
My boyfriend and I and all our friends cannot abide that **** either. It is the most annoying music in the world. It's like "Let me find something fast before I go nuts." PLEASE remove it.
Ellen Johnson
I phoned comcast in regards to the annoying on demand foreground music. They said it was the first time they had received such a complaint. Obviously not!
The advertising bars need to leave as well
Thanks for your comment maxrep. First time! I'm going to call them tomorrow. I'll keep you posted.
Cheers,
Dave
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